Shipping Policy

Last Updated: 6/25/2026

Thank you for shopping with Nexora. We are committed to providing a smooth and reliable shipping experience for all our customers.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received. Once an order has been fulfilled and shipped, you will receive a confirmation email with tracking information.

Order Cancellation

Customers may cancel their order at any time before the order has been fulfilled and shipped.

Once an order has been fulfilled, packed, or dispatched, it can no longer be canceled. In such cases, customers may refer to our Return Policy after receiving their order.

Shipping Times

Estimated delivery times:

• Australia: 5–12 business days

• United States: 5–12 business days

• Canada: 7–15 business days

• United Kingdom: 5–12 business days

• Europe: 7–15 business days

Please note that these delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email address. Tracking updates may take a few business days to appear.

Returns

We offer a 30-day return policy.

Customers may request a return within 30 days of receiving their order. Returned items must be in their original condition and packaging and reurn shipping cost should be pay by the costumer

To initiate a return, please contact our support team before sending any item back.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work with you to provide a replacement, store credit, or refund where applicable.

Contact Us

If you have any questions regarding shipping, cancellations, or returns, please contact us:

Email: nexora.aushop@gmail.com

Our team will be happy to assist you.